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How do I submit a voucher for reimbursement?
Remember to stamp your vouchers with your company stamp in the space provided on the back of the vouchers before sending them to us for reimbursement.
You can obtain a reimbursement:
- in person from the Pluxee members’ desk at 39 Rue du Puits Romain, Bertrange, between the hours of 8:30am-12pm and 1:30pm-4pm
- you may deposit vouchers at an ING branch (even if you don’t have an account there)
- send your vouchers to us by carrier (Brinks, G4S, DPD, TNT, etc.)
- or by post, although this option involves greater risk (should the package get lost or stolen, for example).
What happens if the voucher has expired?
For merchants only (and not for the beneficiaries of the vouchers) , vouchers can be reimbursed for two months after the date stated on the voucher in question. Vouchers can no longer be reimbursed once this two-month period has passed.
What do Pluxee lunch vouchers look like?
As a Pluxee Lunch voucher merchant, you can automatically accept Pluxee AND Sodexo lunch vouchers as long as they are still valid (see the expiry date on the vouchers). Both vouchers are easily recognisable by their green colour.
How do I become an affiliate Pluxee Lunch paper vouchers?
To join our network, simply complete our affiliation form, our local team will then contact you.
How can I get a voucher remittance form?
You can obtain a voucher remittance form in person from the Pluxee members’ desk at 39 Rue du Puits Romain, Bertrange, between the hours of 8:30am-12pm and 1:30pm-4pm, by calling the affiliation department on 28 76 15 00 or by downloading it from our website.