Pluxee Lunch card
Open up a world of opportunities to your employees thanks to our 100% digital version of lunch vouchers!
Lunch vouchers made even better!
Keep the same advantages as with paper meal vouchers (increase in purchasing power, 100% deductible solution, for all companies…) but also benefit from the advantages of the digital format:
- Easier management
- Easy to use: works just like a regular bank card
- Dedicated Pluxee mobile application and web portal
- Secure card: Contactless payment unlocked after first PIN transaction, secure online payments via CVV, card blocking and replacement in the event of loss/theft.
Save time thanks to an easier management
Thanks to the Pluxee Lunch card, the administrative management of this extra-legal benefit will be simplified for you.
After the creation of your client account for the Pluxee Lunch card, you can place your orders by filling our Excel template or directly online on our client extranet.
The electronic lunch vouchers will be automatically credited on the Pluxee account of your employees after each order. You will no longer need to distribute paper lunch vouchers every month.
Consumers will receive an email notification once the card is created and once the card upload is completed and they can check their balance and transaction history in real time in the mobile App or on our web portal Pluxee.
Cards and Pin Codes / Pluxee ID will be delivered separately for security reasons.
A new consumer experience
The Pluxee Lunch card offers your employees an improved user experience thanks to its payment facilities and the mobile application Pluxee, available on both iOS & Android. The mobile app is free and allows the consumers to
- Activate their cards and manage their accounts
- Check their balance and transaction history in real time
- Pay directly with their mobile phone (Apple Pay & Pluxee Pay)
- Display their Pluxee Lunch card PIN code
- Use geolocation to find the merchants accepting the Pluxee Lunch card as a means of payment (Store locator)
- Suspend temporarily their card in case of loss
- Find the answers to their most commun questions on the FAQ
- Contact the consumer service if needed
Your employees will be able to pay on site or online, for delivery or take-away orders, everyone can be satisfied !
A smooth and efficient set up
A local and multilingual Pluxee team is at your disposal since more than 30 years to advise you in human resources in order to increase your employees’ loyalty and motivation.
Contact our local team by phone at +352 28 76 15 00 or by email at orders.lu@pluxeegroup.com
Place your order by email after filling our Excel template or on our client extranet.
Delivery of the cards and letters with PIN codes for your employees
You can select the date on which you wish the card must be loaded
Information about meal vouchers
Advantages of the Pluxee Lunch card
- INCREASE THE PURCHASING POWER OF YOUR EMPLOYEES
Up to €2,659.60 net per employee per year (or €15 per day worked) ; Non-taxable in the hands of the beneficiary - NO EXTRA-COSTS FOR YOUR COMPANY
Deductible for the company and exempt from social charges. This solution is applicable for all companies, starting one employee. - REINFORCE YOUR COMPANY'S IMAGE
The lunch voucher is your employee's favourite fringe benefit in Luxembourg. It will allow you to attract talents, improve the quality of life of your employees, motivate and retain them. - THE ASSURANCE OF THE WIDEST NETWORK OF ACCEPTANCE
Access to more than 2,000 acceptance points throughout Luxembourg with the Pluxee Lunch card
Meal vouchers legislation
- CONDITIONS OF ALLOCATION
Lunch vouchers are exempt from social contributions and personal income tax provided the following conditions are met: mandatory employee participation of €2.80 and maximum employer participation of €12.20 (maximum face value of €15).
Lunch vouchers may not be used to replace salary or any other benefit. - TERMS OF USE
Pluxee Lunch card can be used for a meal or to buy ready-to-eat foodstuffs in an extensive network of restaurants and supermarkets in the Grand Duchy of Luxembourg.
Employer/employee participation
The employee’s mandatory portion is €2.80. That of the employer is a maximum of €12.20. However there are two systems for allocation of lunch vouchers. Look at the adjacent example, for a Pluxee Lunch voucher of €15.00.
|
€ |
With employee participation |
Without employee participation |
||
|
Employee |
Employer |
Employee |
Employer |
|
|
Quote-part |
2.8 (*) |
12.20 |
0 |
15.00 |
|
Taxation |
0 |
0 |
2,8 (**) |
0 |
|
Deductibility |
/ |
12.20 |
/ |
15.00 |
|
Social costs |
0 |
0 |
0 |
0 |
* Deducted from net salary
** Added to gross taxable salary
Got a question? The answer is here!
How can I order the Pluxee Lunch card for my employees?
Once your customer account for the Pluxee Lunch card has been created, you can place your orders:
- online on the client extranet
- by filling the Excel template and sending it by email at orders.lu@pluxeegroup.com
If you have any question, our local team is at your disposal : +352 28 76 15 00.
What is the maximum face value of Lunch vouchers?
The maximum amount deductible is €15. This amount was set by the Grand Ducal Regulation of 25 September 2023 amending the Grand-Ducal regulation of 29 December 1986 implementing article 115, number 21 of the law on income tax. Pluxee can print Lunch vouchers with higher values, but in such case the difference is taxable as salary!
What portion has to be paid by the employee? And by the employer?
|
€ |
With employee participation |
Without employee participation |
||
|
Employee |
Employer |
Employee |
Employer |
|
|
Quote-part |
2.8 (*) |
12.20 |
0 |
15.00 |
|
Taxation |
0 |
0 |
2,8 (**) |
0 |
|
Deductibility |
/ |
12.20 |
/ |
15.00 |
|
Social costs |
0 |
0 |
0 |
0 |
If an employee has an issue with his/her card (lost, damaged, forgot PIN, etc.) what must be done?
In the Pluxee App, consumers can temporarily suspend their card.
To definitely block their card in case of theft, damaged or loss, they should contact our consumer service by email at consumers.lu@pluxeegroup.com or by calling us at (+352) 28 76 15 00 from Monday to Friday from 9am to 5:30pm and selecting option 2 (cardholder).
The same applies for any enquiries PIN related.
Should I control the daily spending limit for consumers?
No, this control is done directly and automatically by Pluxee. If a consumer tries to exceed their daily limit, the transaction will be rejected. Depending on the terminal, it may indicate "insufficient balance" as the reason.