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Where can I pay with my Pluxee Lunch card by using Pluxee Pay?
You can use your Pluxee Lunch card with Pluxee Pay in the merchants who belong to the Pluxee Lunch card acceptation network and have the "contactless" symbol on their payment terminal.
Where can I find the Pluxee Pay function?
The functionality is available on your usual mobile App Pluxee, in its latest updated version.
A central button to activate the mobile payment appears.
Where can I see the transactions I have made with Pluxee Pay?
Whether you pay with the PIN code, contactless or with mobile payment, you can find all the transactions you have made with your Pluxee Lunch card in the App Pluxee or on the web portal.
What is Pluxee Pay?
Pluxee Pay is a mobile payment solution developed by Pluxee. This is a functionality integrated into the mobile App Pluxee.
Who can benefit from Pluxee Pay?
Pluxee Pay is a solution for Pluxee Lunch card users, owning an Android smartphone. The NFC technology must be available on the smartphone you would like to use. You can check it in your smartphone settings.
Do I have to keep the mobile payment active on my smartphone?
The mobile payment is only active if you want to. You can decide to activate or deactivate it anytime you want.
How to activate Pluxee Pay?
In the mobile application Pluxee:
- Click on the central button with the logo Pluxee Pay
- Accept the terms of use
- Validate the activation of mobile payment on your activated Pluxee Lunch card
The central button enables you to pay with your mobile.
How to deactivate the mobile payment?
You can deactivate the functionality at any time via the menu "settings" in the "Wallet" part in the App. You should click on "remove card from Pluxee Pay".
In the settings you can re-activate Pluxee Pay, change your mobile payment PIN or activate/deactivate the fingerprint authentication.
How can I pay with my Pluxee Lunch card via Pluxee Pay?
To pay with Pluxee Pay:
- Open the mobile application Pluxee
- Click on the central button with the logo Pluxee Pay
- Move your phone towards the payment terminal as you would do for a normal contactless transaction, at the beep the payment is made, your balance and transaction history are automatically updated.
How do I know if my smartphone has the NFC function?
Have a look at your drop-down menu on the main screen (drag from top bottom -> menu where you can activate/deactivate commonly your WIFI or your plane mode), the NFC logo has to be available among your choices.